E-SERVICES TRANSACTION 2023

Bil

e-Services

 Jan % Feb % Mar % Apr % May % Jun % Total %

1

 e-Payment 249 3 158 2 172 8 106 4 81 6 75 8 841 4

2

 e-Complain – – – – – – – – – – – – – –

3

 e-Tax 6800 94 6646 95 1899 83 2034 86 1089 79 696 69 19164 91

4

 e-Compound 28 1 34 1 31 1 41 2 35 3 49 5 218 1

5

 e-Submit 75 1 82 1 88 4 85 4 79 6 90 9 499 2

6

 e-Processing 75 1 82 1 88 4 85 4 79 6 90 9 499 2
7 Feedback / MPSepang Portal Comment – – – – – – – – – – – – – –

TOTAL 7227 100 7002 100 2278 100 2351 100 1363 100 1000 100 21221 100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

Bil

e-Services

 Jul % Aug % Sep % Oct % Nov % Dec % Total %

1

 e-Payment 1389 17 1535 16 1332 36 1575 44 1186 50 1555 59 8572 29

2

 e-Complain – – – – – – – – – – – – – –

3

 e-Tax 6502 80 7736 81 2179 59 1713 47 711 30 643 24 19484 64

4

 e-Compound 59 1 61 1 40 1 39 1 36 2 70 3 305 1

5

 e-Submission 90 1 87 1 87 2 141 4 210 9 184 7 799 3

6

 e-Processing 90 1 87 1 87 2 141 4 210 9 184 7 799 3
7 Feedback / MPSepang Portal Comment – – – – – – – – – – – – – –

TOTAL 8130 100 9506 100 3725 100 3609 100 2353 100 2636 100 29959 100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

E-SERVICES TRANSACTION 2022

No.

e-Services

 Jan % Feb % Mar % Apr % May % June % Total %

1

 e-Payment

1803

 19 1261 12 680 17 511 15 480 16 468 22 5203 16

2

 e-Complaint 897 10 721 7 812 20 743 22 621 22 763 36 4557 14
3 e-Tax 6378 68 7852 78 2299 58 1952 58 1634 57 776 37 20891 66
4 e-Compound

27

 1 28 1 27 1 18 1 14 1 16 1 130 1
5 e-Submission 109 1 72 1 79 2 82 2 44 2 40 2 426 2
6 e-Processing 109 1 72 1 79 2 82 2 44 2 40 2 426 2
7 MPSepang Portal Feedback / Comment – – – – – – – – – – – – – –

TOTAL 9323 100 10006 100 3976 100 3388 100 2837 100 2103 100 31633 100

1**The e-service transaction service will be updated at the beginning of each corresponding month.**

No.

e-Services

Jul
%

Aug

%

Sep

%
Oct
%
Nov
%
Dec
%
Total
%

1

 e-Payment 815 10 815 8 1104 26 1004 29 680 28 1016 33 5434 17

2

 e-Complaint 818 10 956 9 735 18 809 23 842 34 948 31 5108 17

3

 e-Tax 6029 77 8045 80 2189 51 1549 43 723 30 795 27 19330 63
4 e-Compound 40 1 31 1 35 1 38 1 42 2 22 1 208 1
5 e-Submission 72 1 71 1 63 2 60 2 71 3 105 4 143 1
6 e-Processing 72 1 71 1 63 2 60 2 71 3 105 4 143 1
7 MPSepang Portal Feedback / Comment – – – – – – – – – – – – – –
Total 7846 100 9989 100 4189 100 3520 100 2429 100 2991 100 30366 100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

E-SERVICES TRANSACTION 2021

No.

e-Services

 Jan % Feb % Mar % Apr % May % June % Total %

1

 e-Payment

4121

 62 3255 55 1829 53 1282 52 882 46 742 50 12111 55

2

 e-Complaint 681 11 601 10 869 25 742 30 702 38 587 39 4182 19
3 e-Tax

1543

 24 1791 30 310 9 247 10 171 9 95 6 4157 19
4 e-Compound

12

 1 28 1 14 1 – – 2 1 3 1 59 1
5 e-Submission 60 1 125 2 193 6 104 4 56 3 30 2 568 3
6 e-Processing 60 1 125 2 193 6 104 4 56 3 30 2 568 3
7 MPSepang Portal Feedback / Comment – – – – – – – – – – – – – –

TOTAL 6477 100 5925 100 3408 100 2479 100 1869 100 1487 100 21645 100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

No

e-Services

 Jul % Aug % Sep % Oct % Nov % Dec % Tital %

1

 e-Payment 1626 49 3467 28 1251 29 694 28 501 25 946 32 8445 31

2

 e-Complaint 569 17 649 5 730 17 710 29 649 33 795 27 4102 15

3

 e-Tax 973 29 7769 64 2093 49 867 36 564 29 943 32 13209 49

4

 e-Compound 1 1 40 1 26 1 20 1 13 1 6 1 106 1

5

 e-Submission 79 2 96 1 89 2 84 3 121 6 118 4 587 2

6

 e-Processing 79 2 96 1 89 2 84 3 121 6 118 4 587 2
7 MPSepang Portal Feedback / Comment – – – – – – – – – – – – – –

TOTAL 3327 100 12117 100 4278 100 2459 100 1969 100 2926 100 27036 100

**Pencapaian transaksi e-Perkhidmatan akan dikemaskini pada awal setiap bulan berikutnya.**

E-SERVICES TRANSACTION 2020

No.

e-Services

 Jan % Feb % Mar % Apr % May % June % Total %

1

 e-Payment

2465

 60 5516 65 1480 65 773 69 954 64 1257 58 12445 64

2

 e-Complaint 632 16 852 10 445 20 234 20 389 26 683 32 3235 16
3 e-Tax

803

 19 1901 22 260 12 88 8 100 7 109 5 3261 17
4 e-Compound

1

 1 10 1 17 1 3 1 9 1 4 1 44 1
5 e-Submission 78 2 88 1 32 1 4 1 24 1 56 2 282 1
6 e-Processing 78 2 88 1 32 1 4 1 24 1 56 2 282 1
7 MPSepang Portal Feedback / Comment – – – – – – – – – – – – – –

TOTAL 4057 100 8455 100 2266 100 1106 100 1500 100 2165 100 19549 100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

No.

e-Services

Jul
%

Aug

%

Sep

%
Oct
%
Nov
%
Dec
%
Total
%

1

 e-Payment 2038 56 2514 60 1032 44 1321 52 1340 53 1262 55 9507 54

2

 e-Complaint 977 27 719 18 878 38 799 31 830 33 663 29 4866 27

3

 e-Tax 504 14 873 20 232 10 247 10 142 6 120 5 2118 12
4 e-Compound 2 1 – – – – 4 1 – – 3 1 9 1
5 e-Submission 43 1 57 1 84 4 63 3 94 4 118 5 459 3
6 e-Processing 43 1 57 1 84 4 63 3 94 4 118 5 459 3
7 MPSepang Portal Feedback / Comment – – – – – – – – – – – – – –
Total 3607 100 4220 100 2310 100 2497 100 2500 100 2284 100 17418 100

**The e-service transaction service will be updated at the beginning of each corresponding month.**

E-SERVICES TRANSACTION 2019

Bil

e-Perkhidmatan

 Jan % Feb % Mac % Apr % Mei % Jun % Jumlah %

1

 e-Bayar

447

 23 804 37 441 31 413 29 262 26 386 37 2753 31

2

 e-Aduan

752

 39 482 23 649 45 677 47 530 52 504 47 3594 40

3

 e-Cukai

503

 26 787 36 253 18 173 12 82 8 69 7 1867 21

4

 e-Kompaun

5

 1

4

 1 6 1 3 1 8 2 2 1 28 1

5

 e-Penyerahan 90 5 14 1 30 2 65 5 65 6 42 4 306 3

6

 e-Pemprosesan 90 5 14 1 30 2 65 5 65 6 42 4 306 3
7 Maklumbalas / Komen Portal MPSepang 2 1 5 1 7 1 10 1 – – – – 24 1

TOTAL 1889 100 2110 100 1416 100 1406 100 1012 100 1045 100 8878 100

**Pencapaian transaksi e-Perkhidmatan akan dikemaskini pada awal setiap bulan berikutnya.**

Bil

e-Perkhidmatan

 Jul % Ogos % Sep % Okt % Nov % Dis % Jumlah %

1

 e-Bayar 740 31 915 35 864 51 890 46 876 48 792 45 5077 42

2

 e-Aduan 730 31 630 24 509 30 655 34 664 36 468 27 3656 30

3

 e-Cukai 714 31 951 36 174 10 180 9 99 5 199 11 2317 19

4

 e-Kompaun 7 1 9 1 7 1 2 1 3 1 2 1 30 1

5

 e-Penyerahan 59 3 59 2 59 4 87 5 100 5 136 8 500 4

6

 e-Pemprosesan 59 3 59 2 59 4 87 5 100 5 136 8 500 4
7 Maklumbalas / Komen Portal MPSepang – – – – – – – – – – – – – –

TOTAL 2309 100 2623 100 1672 100 1901 100 1842 100 1733 100 12080 100

**Pencapaian transaksi e-Perkhidmatan akan dikemaskini pada awal setiap bulan berikutnya.**

E-SERVICES TRANSACTION 2018

Bil

e-Perkhidmatan

 Jan % Feb % Mac % Apr % Mei % Jun % Jumlah %

1

 e-Bayar

257

 15 146 10 157 11 784 45 515 36 549 39 2408 27

2

 e-Aduan

716

 42 465 33 585 41 498 29 427 31 442 32 3133 34

3

 e-Cukai

493

 29 655 47 148 10 106 6 71 5 68 5 1541 17

4

 e-Kompaun

48

 3

5

 1 17 1 8 1 7 1 9 1 94 1

5

 e-PeBT

–

 –

–

 – – – – – – – – – – –

6

 e-Penyerahan 77 5 56 4 252 18 154 9 180 13 148 11 867 10

7

 e-Pemprosesan 77 5 56 4 252 18 154 9 180 13 148 11 867 10
8 Maklumbalas / Komen Portal MPSepang 2 1 18 1 12 1 17 1 12 1 9 1 70 1

TOTAL 1670 100 1401 100 1423 100 1721 100 1392 100 1373 100 8980 100

**Pencapaian transaksi e-Perkhidmatan akan dikemaskini pada awal setiap bulan berikutnya.**

Bil

e-Perkhidmatan

 Jul % Ogo % Sep % Okt % Nov % Dis % Jumlah %

1

 e-Bayar

193

 12 253 12 116 10 176 13 115 10 232 19 1085 13

2

 e-Aduan

794

 47 666 32 586 51 723 52 692 58 530 43 3991 46

3

 e-Cukai

527

 32 759 36 104 9 119 9 68 6 64 5 1641 19

4

 e-Kompaun

13

 1 7 1 10 1 10 1 2 1 – – 42 1

5

 e-PeBT

–

 – – – – – – – – – – – – –

6

 e-Penyerahan 54 3 183 9 168 14 169 12 147 12 193 16 914 10

7

 e-Pemprosesan 54 3 183 9 168 14 169 12 147 12 193 16 914 10

8

 Maklumbalas / Komen Portal MPSepang 26 2 19 1 7 1 10 1 11 1 8 1 81 1

TOTAL 1661 100 2070 100 1159 100 1376 100 1182 100 1220 100 8868 100

**Pencapaian transaksi e-Perkhidmatan akan dikemaskini pada awal setiap bulan berikutnya.**